Knowledgeability Clarity of Response Timeliness Politeness
10 9 10 10
Comment: Great advice. Glad you are all here and willing to help us sort out our problems. Really appreciate your time and wisdom Kay. Shannon
Subject: ghostly experience
Question: hiya i have a 14yr old daughter and last night it seems she an experience of seeing a ghost in her bedroom of our home and it has totally freaked her out. I have tried the rational approach but i am certain she saw what she says she did. What do i do next?
I know she must go back and sleep in the room but at the moment she refuses point blank. I would be extremely grateful for any advise you can give
Answer: Dear Sharon, Telling her to not be afraid is not going to do the trick. Ask her what she needs to feel safe sleeping in her room. Engage her in solving the problem herself. Ask her questions about what she believes can be done to make her feel safe in her own room.
M Kay Keller